Whatever you think you are, you're more than that!
∼ Matthew James
Web design and production
PERSONALITY AND STRENGTHS
I’m very independent, reliable, adaptable and solution-oriented, and I love learning. Client satisfaction has always been the most important motivator for me at work, and I always aim at excellent quality in everything I do. I am very self-directed, but the most inspired moments I’ve had when co-creating something worthwhile together with a client, or as a member of a team pursuing a common goal. As a leader and a coach my motivation comes from helping others thrive and succeed.
I’m very intuitive and an excellent listener, which makes me a great coach. I love clarity and leanness, and one of my natural strengths is the ability to recognise patterns and logic in things that seem complex or cluttered to others. I’m always looking for ways to make things as easy and streamlined as possible, which is why I have often been invited in developing processes and ways of working.
As a person and a colleague, I’m positive and easy-going, and always ready to help. I can sincerely say that I get along with all kinds of individuals. My clients say that I’m easy to trust and great to work with, and people who know me really well describe me as wise and loving.
English – excellent spoken and written skills (C1)
Swedish – moderate skills
German – basic skills
Microsoft®Office (Excel, Word, PowerPoint, Outlook), Microsoft®365, Sharepoint, Apple Pages, Numbers, Keynote, Mailchimp, Lyyti
Layout and image processing
Pixelmator, Pixlr, Adobe InDesign, Illustrator, Photoshop, Acrobat, Canva
Video and audio editing
Wondershare Filmora, iMovie
Www and LMS
WordPress, LifterLMS, Howspace, Learndash, Prewise Gimlet, Adobe Articulate Storyline
Video conferencing: Zoom, Google Meet, Microsoft®Teams
Online collaboration: Miro, Mural, Padlet
POSITIONS OF TRUST
Member of the Board, Finnish Association of Positive Psychology 2019 –
Member of the Board, ICF Finland 2015 – 2016
Chairman of the Electoral Committee of the Coach of the Year Award 2013 – 2018
Chairman of the Board, Finnish Coaching Association 2010 – 2012
Member of the planning committee of the Coaching Finland conference 2008 – 2013
HOBBIES AND INTERESTS
Reading and studying
Choral singing since 1979
Walking with the fluffy family member, Hanski
Science and Culture
Ever since I founded Neovolentia in 2009, the main part of my work has entailed career coaching with leaders and specialists from all walks of life from newly graduated generalists to middle-aged career shifters. Besides leadership, career transitions, employment skills and other career-related topics my coaching also often revolves around well-being at work.
Training has always been a significant part of my work. The latest commitments in this area have entailed training and licensing the Firework™ Career Coaching -program (2015 – 2021), and teaching presence and active listening as a guest lecturer at SCYT Oy since 2017.
A part of my business is to help other coaches and trainers bring their knowledge out as customer-friendly and pedagogically sound online training programs on various LMS platforms. Examples of these can be found on the Verkkokurssiakatemia website.
Sep 2021 - Mar 2022
BCI Business Coaching Institute
As a Certified Business Coach since 2008, and having worked together with BCI before, I have always highly valued the work and quality of BCI and its training programs. So, when I was offered the possibility to work with them, I didn’t have to think twice!
During this ”rescue project” my main responsibility was to keep the Student Affairs Office running in a resource crisis situation. The job entailed managing and scheduling training programs, and serving clients, students and instructors. I also streamlined some practices in the process in order to get rid of unnecessary tasks, and to ease student enrolling and management.
2007 - 2008
Projects (various clients)
Translating the Firework™ Career Coaching -program in Finnish (Mindwind Oy, 2008).
Scripting, testing and quality assurance of the eCBC online training program (Business Coaching Institute Oy, 2007)
Production of the accreditation application for the ICF; project management, translation and taking part in content creation (Business Coaching Institute Oy, 2007). The application was the only one among 300 European applications that got accepted without reclamations.
Translating the ICF (International Coach Federation) Core Competencies, Ethical Conduct and the Coach Knowledge Assessment in Finnish (ICF Finland, 2016)
Translating the book You were born rich by Bob Proctor in Finnish (Olet syntynyt rikkaana, BasamBooks 2012, ISBN 978-952-260-102-5)
Specifications and project management for creating a new Member Management System and Coach Finder for the SCY (Finnish coaching association) 2012
Visual design, layout and editing of the book Johtajana järjestössä by Pirjo Somerkivi (Pirjo Somerkivi 2011, ISBN 978-952-92-9331-5)
Founding member, Career Coach, Web Designer, Career Coaching Partners Oy, 2009 – 2011
Creating the Staff Handbook and the Onboarding program, planning and implementation of an internal Satisfaction Survey, creating a questionnaire and guidelines for Development Discussions (Internship, DMP Oy, 2007)
1983 - 2006
Tekla Oy, Tekla OyJ
2003 - 2006
My main objectives in this role were to teach the UX principles to software developers, and to take part in usability development by
- Performing usability assessments with suggestions for improvement
- Designing user interfaces for various software products
- Taking part in producing requirement and functionality specifications
- Usability Consulting and training
I helped improve the User Interfaces of various applications, resulting in better usability and greater client satisfaction.
2000 - 2003
In this role, I was responsible for the production of user manuals for several Tekla software products. My tasks included
- Writing and visual design of software manuals in Finnish and English
- Coordinating the production of other language versions of user manuals
- Localisation of user interfaces
- Providing content for online instructions
- Developing documentation standards and guidelines.
As a result of my work, the customer satisfaction rate regarding Xcity user manuals increased from -0,7 to +2,8 (scale -5 – +5)
1993 - 1999
As a Marketing Planner, I was responsibile for the design, content creation and production of all printed marketing material including brochures, flyers, binders, promotional materials for exhibitions, advertising, and more. I also
- created the visual design of Tekla’s first website in mid-90´s
- designed logos for several Tekla software products
- Founded the internal news bulletin and acted as the Chief Editor for both this and the client newsletter for several years.
Besides taking care of my duties in marketing, I also designed and wrote a user manual for a network information system produced for the former Imatran Voima Oy. The customer appreciated the fluentness of our cooperation and said that the project exceeded their expectations regarding both content quality and timeline.
1987 - 1992
As a full-time Trainer my main responsiblity was to design and produce course materials, and to carry out training for the users of the DOGS GIS system. I also acted as client support for this system as well as provided support for internal users of the Decwrite word processing system.
Master of Business Administration (Behavioral Insights in Business Applications), Laurea University of Applied Sciences. Estimated graduation in 2023. My study subjects include
- Human Resources Management in Today’s Organisations
- Individual Economic Decision Making
- Decision Making in Social Environments and Organizations
- Behavioral Insights in Managerial Decision Making
- Behavioral Science in Marketing Managent
- Service Design & the Design Sprint Method
- Choice Architecture
- Empowering Co-creation
- Nudging towards Sustainable Growth
- Corporate Social Responsibility.
The Science of Wellbeing (online course), Yale University, 2020
Basic studies in Positive Psychology, Open University, Helsinki 2014
Basic studies in Social Psychology (25 p) Open University, Helsinki 2014
Basic studies in Psychology (25 p), Open University, Helsinki 2010
Basic studies in Educational Science (25 p), Open University, Helsinki 2009
Baccalaureate, Tapiola high school 1986
Associate Certified Coach ACC (ICF) 2014-2017
Certified PTP (People Test Person) reviewer 2012
Työuran uurtaja® group trainer, Finnish Institute of Occupational Health 2011
Licensed Career Storm Navigator™ Coach 2010
Certified Keys2Balance® trainer 2010
Certified Firework™ Career Coach 2009 / ICF Accredited
Certified Business Coach®, Business Coaching Institute 2007-2008 / ICF Accredited
Helsinki BusinessCollege (marketing as a main subject, 3 years)
Sales and Marketing in Social Media, Rastor Oy
Publicist in the Public, Inforviestintä Oy
MAT (marketing communications), Markkinointi-instituutti (3 years)